You could claim an average of £829** per agreement for mis-sold car finance. It takes 60 seconds to check.
Find out in minutes if you qualify
No Win No Fee**
Average of £829 per agreement
Quick & easy form
What customers say about Chase Monro's communication, support and claim handling.
You do not need to use a law firm to make a complaint, you can make a complaint yourself to the lender, or you can refer your claim to the Financial Ombudsman Service (FOS) for free.
Most people didn't know about the hidden commissions, so they couldn't make properly informed choices.
Before 2021, car dealerships could earn more money by selling loans with higher interest rates.
Many customers felt that fee and charges were not properly explained to them.
We can find your agreements and handle your claim in a few simple steps. If you choose us, we'll do a soft credit check to see if you've had any finance agreements.
Our partner law firm will prepare and submit your claim, handling everything from start to finish.
Our partners law firm will negotiate directly with lenders and work to maximise your compensation all on a No Win, No Fee** basis - while you relax.
The Financial Conduct Authority has extended the pause to the deadline for motor finance firms to provide a final response to customer complaints regarding discretionary commission arrangements until 4 December 2025. Click here for more information.
We currently have active claims underway with a variety of lenders, including Black Horse Ltd, Volkswagen Financial Services (UK) Ltd, FirstRand Bank Ltd (London Branch), BMW Financial Services (GB) Ltd, Santander Consumer (UK) PLC, RCI Financial Services Ltd, Vauxhall Finance PLC, Close Brothers Ltd, PSA Finance UK Ltd, FCE Bank PLC, Mercedes-Benz Financial Services UK Ltd, CA Auto Finance UK Ltd, Clydesdale Financial Services Ltd, Blue Motor Finance Ltd, NIIB Group Ltd, Toyota Financial Services (UK) PLC, Moneybarn No. 1 Ltd, Hyundai Capital UK Ltd, and Startline Motor Finance Ltd. If you have or previously had a finance agreement with any of these lenders, you could be entitled to compensation.
You generally have 6 years from the start of your agreement to file a claim or 3 years from the time you became aware of your right to do so. This 6-year period starts from the date when commission was paid, typically the beginning of the agreement. If your agreement is older, you may still qualify if you only discovered your right to claim within the last 3 years. However, claims for agreements that ended before 2007 are less likely to be eligible.
Many claims target the banks or lenders with financing agreements involving car manufacturers. However, claims can be filed regardless of the car make, and we have resolved cases with prominent brands such as BMW, Audi, Mini, VW, Kia, and Toyota.
Your lender must have failed to disclose commission details within your finance agreement. If key finance terms were not fully explained or if you faced higher interest rates due to commissions, you may be eligible to claim £1,000s in compensation.
Yes, you may be able to make a claim if fixed commissions were not disclosed in your car finance agreement. New regulations and recent court rulings require car dealers and finance providers to disclose any commissions they receive for arranging finance deals, as these can impact the terms, including the interest rate or monthly payment amounts.